Do you require an application fee?
Yes. Each adult who intends to live in the property must complete and submit a rental application. The cost for processing the application is $25.00 per adult.
How do I apply for a rental?
- Fill out our application completely and fully.
- Pay $25.00 per adult who will be occupying the residence for credit screening.
- We will check your past rental references.
- We will check your credit. No history of late payments and no evictions is required.
- We will verify income.
What happens after my application is accepted?
- A lease is signed.
- A security deposit equal to a month’s rent or less, the current month’s prorated rent and a pet deposit (if applicable) will be collected.
- Tenants will provide confirmation numbers for utility transfers prior to receiving the keys.
- A walk through of the property must be completed within 5 days of signing a lease or possession of the property..
- Keys will be released.
- Rent will be due again on the 1st day of the month.
What is our Pet Policy?
Differs from property to property and the wishes of the owners. We will allow what our owners have provided for in our management contract. At a minimum there is a pet deposit and some owners may even require additional monthly rent or have other stipulations.
How do I view a unit?
For a private showing please contact Toni at (785) 375-0404. Occupied properties will require at least 24 hour notice for showings.
Do you require a security deposit?
Yes. We require the security deposit to be paid once the application is approved and before the tenancy begins. The security deposit is equal to 1 month’s rent or less.
Do you require a lease?
Yes. We require a written lease on each property. The length of the lease agreement differs from property to property but normally 12 month agreements are standard.
What if I need to move before the lease expires?
You should notify us in writing of your intent to move. You will be responsible for paying rent until the end of the lease term or until we are able to rent the home to an acceptable tenant, whichever comes first. Plus, you will be held responsible for any repairs, maintenance and leasing fees incurred by the owner. You should also leave all utilities in your name until you lease ends or until we find another tenant.
I am military and received orders. What do I need to do?
The Servicemembers Civil Relief Act (SCRA) provides members of the armed services the right to break their lease if, during the tenancy, the tenant receives PCS orders or deployment orders whose deployment time frame is in excess of 90 days. If this happens, you must provide us a written copy of your orders and provide a written notice of lease termination. As provided by the SCRA, service members must provide written a notice and their tenancy ends 30 days from their next rent-paying period. If you provide the appropriate documentation by April 15, for example, your next rent paying period would be May 1 and your tenancy would end May 30. An ETS does not constitute a right to break a lease under the military clause. The military clause also does not allow for a tenant to break a lease to move on post. Yes, you must provide us a copy of your written orders in order to break a lease under the SCRA.
Can a landlord force me to move during my lease?
No. Even if an owner wants to move back into a property, your lease will be honored.
Can I sublease the property?
No. Your lease specifically prohibits this act.
Can I install cable tv or satellite at the property?
Written consent would need to be given by Core Property Management before any installation can occur.
Can I paint or modify something in my rental property?
Generally no. Unless you receive written permission from our company prior to making a change, you may not alter the property in any way. If you wish to alter the property, you should submit your request to us in writing and wait until you receive written consent from us before making alterations. You may also be required to restore the property to its original condition.
How do I report a maintenance issue?
A service request can be reported under the Tenant Portal. If this is during office hours, you can also contact our office at (785) 784-2399.
What if I have a maintenance issue after hours?
The definition of a maintenance emergency is an issue that is dangerous, hazardous or an issue that if not addressed immediately could cause damage to the property or your personal well-being. In a true emergency, call 911. If your maintenance issue meets the criteria above and it is after our normal business hours please call (785) 375-0404. Examples of emergencies include active or uncontrollable water leaks, sewer line backups, sparks from appliances, gas odors or fire. If you have a water leak, shut off the main water supply usually found in the basement or call the city to shut off the main supply outside. Unfortunately, we do not have a repair technician who will service your refrigerator or repair your heat/ac late in the evening or in the middle of the night. These conditions constitute inconveniences, but not emergencies and will be handled the next day. If a problem occurs late in the evening or in the middle of the night, it is very unlikely we will be able to dispatch a contractor to the property until the morning, so please try and contain the issue as best as possible.
Can I be charged for maintenance at a property?
Yes. If the damage is caused due to carelessness or neglect you will be charged for it.
Should I purchase my own policy of renter’s insurance?
Yes. It is highly recommended that tenants carry enough coverage to cover themselves and their personal belongings. Owners have insurance for the property but it doesn’t cover tenants personal belongings.
What is the move out procedure?
Once you provide your written intent to vacate, you will need to have the carpets cleaned professionally by the vacating date. Please provide us the receipt from a professional carpet cleaning company. The property should be clean and in move in condition. Please review our online checklist so you know what the cleaning standards and criteria are. You may attend the move out inspection with a member of our staff. This must be scheduled in advance. It is not the responsibility of our staff to arrange for the cleaning of the property. Failure to have the property ready for the next tenant could result in a deduction from your security deposit if we have to arrange for any cleaning.
When can I expect the return of my security deposit?
Within 30 days after vacating you will be provided with an itemized disposition of your security deposit along with any refund due.